Building a Customer Relation

If you are in the marketing you have to build a good relation to your customers..here’s how..
RELATIONSHIP BUILDING TECHNIQUES
1. Listen to your customers.
– to their opinion and suggestion.
– to their own story and experiences.
2. Align with Customer’s Business Objectives.
– Don’t argue to the customer’s plan for his business.
– Encourage him/her and give a motivation factor.
3. Putting yourself in your Customer’s Shoes.
– be sympathetic and empathetic.
– make him/her feel that you are a blessing to his/her business.
4. Mirror your customer Actions and tones.
– observe the present attitude of your customer.
– size up the real situation.
5. Talk the customer’s Language
– if possible study their own language,more language have an edge…

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